Whether you need commercial van insurance for business use or private van insurance for personal use, getting the right level of cover is important
We know that one van owner's needs will be different to the next. That's why we've created van insurance with optional extras available for an additional premium - such as protected no claims discount or tools in van cover - to make sure you get the cover you need, without paying for what you don't.
What we cover
Exclusions and limitations apply. Please read the Policy Document for full details.
Customer Services Manager
UK Insurance Business Solutions Limited
37 Broad Street
European Online Dispute Resolution platform
The European Commission has also established a European Online Dispute Resolution platform (ODR platform).
The ODR platform is a web-based platform that will allow customers who have bought a product or service online, within the EU, to submit a complaint online via the platform.
Whilst the ODR platform cannot resolve your complaint, it will help facilitate the resolution of a dispute by referring it to the relevant Alternative Dispute Resolution Provider, in our case the UK Financial Ombudsman Service (FOS) and offer a translation service for cross-border disputes.
You can access the ODR platform by clicking here.
Contacting us direct
If you would rather email details of your problem direct to us then please click here. Our staff will then get in touch regarding the problem you have raised, as detailed above.
As a business bank, we work closely with a wide range of businesses. This helps us understand how you work and the challenges you face. So you can be sure we'll take the time to get to know your business, and try to provide the right level of cover.